iQGrid with Chamber of Commerce registration number 87622386 monitors compliance with the applicable regulations on general data protection rules including Personal Data Authority and existing national legislation on the subject.

We provide you with an overview of what data we keep and what your concrete rights in this respect are. Additional information on this topic is available on simple request via the contact info below.

iQGrid needs your personal data in order to provide our services and/or supply and/or process our products. These data can be provided to us by you through various channels such as website, e-mail, correspondence, telephone calls, …

Data that can lead to the identification of you as a natural person, that reach us through a channel or channels other than those used by yourself and/or data provided to us through a third party, will not be retained by us, except after your consent.

This entails at least:

• Process your personal data in accordance with the purpose for which it was provided, these purposes and types of personal data are described in this Privacy Statement.
• Processing of your personal data is limited to only those data that are minimally necessary for the purposes for which they are processed.
• Asking for your explicit consent if we need it to process your personal data.
• Have taken appropriate technical and organisational measures to ensure the security of your personal data.
• Not pass on personal data to other parties unless this is necessary for carrying out the purposes for which they were provided.
• We are aware of your rights regarding your personal data, want to make you aware of them and respect them.

As iQGrid, we are responsible for processing your personal data. If, after reading this privacy statement, or in a more general sense, you have any questions about it or wish to contact us, you can do so using the contact details below:

Kervel 6
6942 SC DIDAM
+31 316 712 029
info@iqgrid.nl

WHY DO WE PROCESS PERSONAL DATA?
Your personal data are held and processed by iQGrid for various purposes insofar as they are relevant with the provision of our services and/or the delivery and follow-up of our products. This may be in our capacity as supplier, customer or employer. Your data are e.g. used for, but not limited to:

• Because you could appeal to us as a customer and/or supplier.
• Because we need your data to pay wages, invoices, etc.
• To participate in activities organised by us.
• Sending newsletters and invitations.
• Keeping you informed about our products and services.

For the above – daughter not limited to enumerated – purposes, the following personal data may be held:

Personal identity data : name, first name, address, phone number, e-mail

DISCLOSURE TO THIRD PARTIES
We may provide the data you provide to us to third parties if this is necessary for carrying out the purposes described above. For example, we use a third party for:

• Taking care of the internet environment (web hosting).
• Providing IT infrastructure (including IT network, …).
• Providing (and distributing) newsletters and invitations.

We never pass on personal data to other parties with whom we have not concluded a processing agreement. Naturally, we make the necessary agreements with these parties (processors) to ensure the security of your personal data. Furthermore, we will not pass on the data you provide to third parties (provide other parties), unless required and permitted by law. An example is e.g. judicial authorities or police forces.

We may also share personal data with third parties if you give us permission to do so. You have the right to withdraw this consent at any time, without prejudice to the lawfulness of the processing before its withdrawal. We do not provide personal data to parties located outside the EU.

We use Hotjar to better understand our users’ needs and to optimise this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. How much time they spend on which pages, which links they choose to click, what users like and dislike, etc.) and this allows us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data about the behaviour of our users and their devices. This includes a device IP address (processed during your session and stored in an anonymised form), device screen size, device type (unique device IDs), browser information, geographical location (country only) and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymised user profile Hotjar is contractually prohibited from selling the data collected on our behalf.

MINORITIES
We only process personal data of minors (persons under 16 years of age) if written consent is given by the parent or legal representative.

CUSTOMS

iQGrid stores personal data no longer than necessary for the purpose for which it was provided or required by law. In any case, data will not be kept for longer than 10 years after its last use without your explicit consent.

DATA SECURITY
We have taken appropriate technical and organisational measures to protect personal data about you from unlawful processing, for example:

• All persons who may learn of your data on behalf of iQGrid are bound to secrecy.
• We maintain a username and password policy on all our systems.
• We ensure the encryption of personal data when warranted.
• We make backups of personal data to restore it in case of physical or technical incidents.
• We regularly test and evaluate our measures.
• Our employees are informed about the importance of personal data protection.

YOUR RIGHTS REGARDING YOUR DATA
You have the right to access, correct or delete the personal data we have received from you. How to contact us is indicated at the top of this privacy statement. You can also contact us. To prevent misuse, we may ask you to provide adequate identification.

To check your identity, we ask you to send a copy of your identity card. We strongly advise you to make your passport photo invisible and state that it is a copy. You can also object (oppose) the processing of all or part of your personal data by us or one of our processors. You also have the right to have us transfer the data you have provided to us to yourself or on your behalf directly to another party.

We may ask you to identify yourself before we can comply with the aforementioned requests. First, you have a right to access your data. This means that you can ask iQGrid:

• Whether or not we process data from you.
• For what purposes we process your data.
• What categories of personal data we process from you.
• Which other parties receive your data from us.
• How long this data is expected to be stored.
• What your rights are and how to exercise them and how to complain to the data protection authority.
• From whom we received the data

If, after the inspection, you find that your data is incorrect or incomplete, you have the right to request the completion or correction of incomplete or incorrect data.

DELETE YOUR DATA
You may ask iQGrid to delete your data at any time if:

• These are no longer needed for the purposes for which they were provided.
• The processing is based solely on your consent and you decide to withdraw this consent.
• You objected to the way we process your data.
• You establish that the personal data are being unlawfully processed and/or were obtained.

You always have the right to seek a remedy or file a complaint with the Personal Data Authority: https://www.autoriteitpersoonsgegevens.nl/.

COMPLAINTS
Should you have a complaint about the processing of your personal data, we ask you to contact us directly about this. You always have the right to lodge a complaint with the Personal Data Authority, which is the supervisory authority in the field of privacy protection.

CHANGE OF PRIVACY STATEMENT
iQGrid may change its Privacy Statement. We will make an announcement of this change on our website. The last amendment occurred on 20 October 2024.

Older versions of our privacy statement will be stored in our archives.

THE USE OF COOKIES
During a visit to the site, ‘cookies’ may be placed on the hard disk of your computer for the sole purpose of fine-tuning the site to the needs of returning visitors. These mini files or cookies are not used to track the visitor’s surfing behaviour on other websites. Your internet browser allows you to prevent the use of cookies, to receive a warning when a cookie is installed or to remove the cookies from your hard disk afterwards. Please consult the help function of your internet browser for this.

LEAVING DATA VIA ANALOGUE FORMS
When you leave your data on a physical iQGrid form titled “Information Request Form” or “Contact Form”, your data will be used only for the motives you specified. We only contact you through the desired channels and about the desired questions. You can modify your data at any time by emailing info@iqgrid.nl.